Two factor authentication protects your account against unauthorized access. In addition to your user name and password, a second factor is required in order to confirm your identity to the system. This will require your installing a so-called “Authenticator” app on your mobile phone that will be connected to your account. Whenever requested, you’ll be able to see this code in the app and then enter it.

These apps are available for all mobile telephones and implement the so-called “Time-Based One-Time Password Algorithm”, that was defined by the Internet Engineering Task Force (IETF) in RFC 6238.

• For Android, iOS and BlackBerry: Google Authenticator
• For Windows Phone: Microsoft Authenticator

Activating the two factor authentication

1. Log in to your O&O-Syspectr account at app.syspectr.com.
2. Go to “My Account” located under your profile name, top right in the navigation bar.
3. Select “Two factor authentication” and then click on “Activate”.
4. You will now receive a Transaction Authentication Number (TAN) sent to the email address connected to your account.
5. Enter this TAN and then click on “Next”.
6. You are then led to activation by way of a QR Code for use through your Authenticator App.
7. You will then be asked enter the confirmation code from your App to complete the process.

Once you have completed the process you are presented with a one-off “Emergency code”. Please write this down and keep it safe! This can help you deactivate the two factor authentication should you lose your phone or have a problem with your Authenticator App.

Deactivating two factor authentication

You can deactivate two factor authentication in two ways:

Deactivate over your profile settings

1. Log in to your O&O-Syspectr account at app.syspectr.com.
2. Go to “My Account” located under your profile name, top right in the navigation bar.
3. Select “Two factor authentication” and then click on “Dectivate”.
4. You will now receive a Transaction Authentication Number (TAN) sent to the email address connected to your account.
5. Enter this TAN and then click on “Next” to deactivate.

Deactivate with the Emergency Code

1. Log in to your O&O-Syspectr account at app.syspectr.com.
2. After you have entered your user name and password you will be prompted to enter a security code from your Authenticator App.
3. Select “I can’t use my authentication app.”
4. Now enter your one-off “Emergency code” to deactivate two factor authentication.

The two factor authentication is now deactivated. You can activate it again at any time by following the instructions above.